Undervisning på börneafdeling. En tilfredshedsundersögelse på et tertiaert hospital
Engelsk titel: Education in a pediatric ward - a survey about satisfaction in a tertiary hospital
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Författare:
Lövebskjold, Tina
;
Mathiasen, Rene
Email: tilo@filadelfia.dk
Språk: Dan
Antal referenser: 22
Dokumenttyp:
Artikel
UI-nummer: 11063114
Sammanfattning
Patient and family education is one intervention that could strengthen the patient’s own role in relation to the management and treatment of his/her disease during hospitalisation. The aim of this study was to investigate to what extent hospitalised families received education and how satisfied they were with the education offered by a paediatrics department in a tertiary hospital in Denmark. A quantitative descriptive user satisfaction survey was implemented, and a questionnaire for previously hospitalised families was used in the data collection. One hundred families of whom 81% responded were included. The results showed that during hospitalisation a maximum of 60.5% of the families received one of the department's educational offers. Available educational offers were not visible for the families. The families generally expressed satisfaction with the education, although less than half of the parents felt that it met their expectations. There is a need for additional and more diversified educational offers in the department. Prospectively, it is necessary to tailor the educational offers to the individual needs of the patients and families with regard to the reason for and duration of their hospital admission.