Engelsk titel: The patient's experience of being met and involved
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Författare:
Alrö, Helle
;
Skadkaer Möller, Bente
Email: helle@hum.aau.dk
Språk: Dan
Antal referenser: 16
Dokumenttyp:
Artikel
UI-nummer: 16085395
Sammanfattning
«The patient as a partner»; «Focus on the patient»; «Patient empowerment»; «Shared decision
making» are points of value in Danish health care. This means involving the patient as a co-
responsible partner in the treatment process, and making the patient feel seen, heard and met in
communication with the medical staff. Therefore, it becomes important to examine the patient’s
experiences of her meeting with health professionals. This article presents an interview method
developed and tested at a maternity section at Aalborg University Hospital, where the patient was
asked about her experiences of her conversations with the nurse. The method gives evidence for the
examination of patient experiences by making it possible to distinguish between the patient’s
observations and her reactions and judgements during the conversation. The study shows that the
patient experiences being seen, heard, met and involved, when the nurse sits down, listens, takes
her time, talks about her observations, asks and answers questions.