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Patientens oplevelse af at blive mödt og inddraget
Engelsk titel: The patient's experience of being met and involved Läs online Författare: Alrö, Helle ; Skadkaer Möller, Bente Språk: Dan Antal referenser: 16 Dokumenttyp: Artikel UI-nummer: 16085395

Tidskrift

Klinisk Sygepleje 2016;30(3)196-208 ISSN 0902-2767 E-ISSN 1903-2285 KIBs bestånd av denna tidskrift

Sammanfattning

«The patient as a partner»; «Focus on the patient»; «Patient empowerment»; «Shared decision making» are points of value in Danish health care. This means involving the patient as a co- responsible partner in the treatment process, and making the patient feel seen, heard and met in communication with the medical staff. Therefore, it becomes important to examine the patient’s experiences of her meeting with health professionals. This article presents an interview method developed and tested at a maternity section at Aalborg University Hospital, where the patient was asked about her experiences of her conversations with the nurse. The method gives evidence for the examination of patient experiences by making it possible to distinguish between the patient’s observations and her reactions and judgements during the conversation. The study shows that the patient experiences being seen, heard, met and involved, when the nurse sits down, listens, takes her time, talks about her observations, asks and answers questions.