Engelsk titel: "I'll have a pint..."Actors test pub services
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Författare:
Warpenius K
Email: katariina.warpenius@stakes.fi
Språk: Swe
Antal referenser: 19
Dokumenttyp:
Artikel
UI-nummer: 06023323
Sammanfattning
An actor-assisted purchase experiment
was conducted as part of the Local
Alcohol Policy project. The experiment
was implemented on Friday and
Saturday evenings at bars and night
clubs in two cities (94 in total). In the
experiment, a male actor pretended to
be clearly under the infl uence of alcohol
and tried to buy a pint at the bar. The
aim was to fi nd out whether the bar staff
followed the legislation prohibiting the
sale of alcohol to customers who were
clearly under the infl uence of alcohol.
Thirty per cent of the staff refused to
sell. Breaches were most common at
downtown night clubs and big suburban
nightspots. The probability of a member
of the bar staff selling to a person under
the infl uence of alcohol was increased
by the presence of doormen, a queue
at the bar, the gender and age of the
staff member (female and older staff
members being more prone to refuse),
a general intoxication among the
restaurant customers, and the timing
of the purchase experiment (refusals
being more probable during the early
evening). The experiment suggests that
instead of judicial norms, many bar staff
members follow informal social rules in
their action: intoxication is an acceptable
part of the party culture. The purchase
experiment showed that this type of actor-assisted fi eld study
can produce systematic
research results.