Numbers and narratives. Relations between patient satisfaction, retention, outcome and program
factors in outpatient substance abuse treatment
Engelsk titel: Numbers and narratives. Relations between patient satisfaction, retention, outcome and program
factors in outpatient substance abuse treatment
Läs online
Författare:
Thylstrup, Birgitte
Email: bt@crf.au.dk
Språk: Eng
Antal referenser: 26
Dokumenttyp:
Artikel
UI-nummer: 12023566
Sammanfattning
AIMS – Research on substance abuse treatment suggests patient satisfaction is linked to use of
services and abstinence. However, patient perspectives on treatment are rarely examined. This study
used mixed methods to examine correlations between patients’ treatment satisfaction, retention and
abstinence from drugs and provide a transpersonal account of patient perspectives on treatment. DATA
AND METHODS – Eight Danish outpatient substance abuse treatment centres participated in the study.
Data was collected from 186 patients. Quantitative measures were used at baseline screenings and at
6 months follow-up interviews, including the Client Satisfaction Questionnaire-8 (CSQ-8). Qualitative
measures were used for patient descriptions of treatment at follow-up. RESULTS – Patient satisfaction
with treatment was linked to retention, abstinence and program differences. The qualitative data
described patient’s views on high or low treatment satisfaction. CONCLUSION – The CSQ-8 is a valuable
tool for monitoring patient engagement and treatment effect in substance abuse treatment services.
The inclusion of patient perspectives underlined the importance of a more contextual understanding
of program components.