Patients' strategies to deal with their situation at an emergency department
Engelsk titel: Patients' strategies to deal with their situation at an emergency department
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Författare:
Elmqvist, Carina
;
Frank, Catharina
Email: carina.elmqvist@lnu.se
Språk: Eng
Antal referenser: 37
Dokumenttyp:
Artikel
UI-nummer: 15043623
Sammanfattning
Introduction
The care in the emergency department (ED) is often characterised by high standards of efficiency and
rapid treatment and the encounter between patient and staff can be described as both short and
fragmented. Research within this field has mostly been performed with quantitative measurements
and patients are both satisfied and vulnerable in their care at an ED. There is a lack of qualitative
studies about patient's strategies to deal with their situation.
Aim
The aim was to describe patient's strategies for dealing with their situation at an ED.
Methods
Secondary analysis has been made of 13 qualitative interviews grounded in a lifeworld perspective.
The interviews were analysed by qualitative content analysis.
Results
The results showed that patients' strategies to deal with the situation at the ED are passive or active.
The passive strategy is being patient and the active strategies varied in terms of having hidden
tactics, using visible tactics and using families as support.
Conclusion
These findings increase the importance of gaining knowledge about these strategies so that the staff
at the ED can support the patients so they do not have to use them. Published by arrangement with
John Wiley & Sons.