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Sammanfattning

Recent studies indicate the influence of national cultural values on Organizational Citizenship Behaviours (OCBs). The current study investigated citizenship behaviours from a cross-national perspective: between Ghanaian industrial workers (N = 320) and their Finnish counterparts (N = 520). Data were collected with Van Dyne, Graham and Dineschs (1994) OCB standardized scale. Because job satisfaction is regarded as one of the robust predictors of OCB, analyses were conducted to assess its impact on citizenship behaviours between the two nations. The relationships between employee demographic factors and OCB performances were also analysed. T-test and hierarchical regression analyses were used to test two hypotheses and a research question. Results revealed statistically significant differences between the two samples. Contrary to expectations, Finnish workers were more active in citizenship behaviours than their Ghanaian counterparts. Job satisfaction was once again confirmed as a robust predictor of organizational citizenship behaviours. An attempt to empirically validate the proposition that collectivists would exhibit citizenship behaviours even in the absence of OCB predictors (e.g., satisfying job conditions) was not substantiated. The theoretical and practical implications of the study's findings are discussed.

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