Engelsk titel: Experiences of information in contact with municipal self-help device prescribers
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Författare:
Krantz, Oskar
;
Örmon, Karin
Email: oskar.krantz@mah.se
Språk: Swe
Antal referenser: 27
Dokumenttyp:
Artikel
UI-nummer: 16023178
Sammanfattning
The aim is to describe the experience among first-time information-seekers
concerning information from municipal prescribers on assistive devices provision.
Thirty-six students each contacted municipal prescribers from two
of the 33 municipalities in the Skåne region, reporting experiences thereof.
These were analysed utilising a thematic content analysis. Difficulties existed
in reaching prescribers on telephone, both direct and via the switchboard.
Prescriber attitudes varied, from short and stressed to welcoming and
helpful. Prescribers used the term "patient", and emphasised user obligations.
Information was meagre. Users were referred to unspecified internet
searches. Information content and contact opportunities need to be reviewed.
Person-centred provision may increase user empowerment, increasing
influence concerning both the content and the process. Thereby, personal
agency and participation can increase