Sammanfattning
Background: In the ENT surgery department of Vejle Sygehus, Denmark, we find that new colleagues are introduced differently to patient-centred nursing depending on which nurse supervises the in-service training. This left the nursing team seeking greater certainty as to what counts for the patient upon admission to the surgical department.
Methodology: Interviews with four surgical patients based on a semi-structured interview guide. Analysis inspired by Kvale & Brinkmann’s interpretative contexts, i.e. self-understanding, critical common-sense understanding and theoretical understanding.
Outcomes: Analysis of the interviews elicited four themes: “feeling expected and well-received”, “feeling overwhelmed by being taken to theatre”, “meeting a professional team”, “assuming the role of a surgical patient”.
Conclusion: The study demonstrates that the nurses’ professional manner and high level of information significantly affect the patient’s perceived peace of mind and perception of the situation as a whole. Furthermore, the patients perceived the fact of dressing in hospital clothing and being transported in a bed to the surgical department as a pathologising role, which did not seem natural to them.