Engelsk titel: Patients and professionals do not share the same view of the patient trajectory
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Författare:
Frölund, Jannie Christina
;
Bruun, Helen
Email: jannie.christina.froelund@rsyd.dk
Språk: Dan
Antal referenser: 10
Dokumenttyp:
Artikel
;
Jämförande studie
UI-nummer: 18090008
Sammanfattning
The professionals tend to base care and treatment on their own assumptions of patients’ wishes. This makes it important to investigate what the patients actually believe matters most, and what the professionals assume matters most, in order to highlight differences and similarities. We conducted a questionnaire-based study of 109 patients and 158 professionals, i.e. nurses, doctors, managers and secretaries.
The results indicate that patients – inpatients and outpatients alike – and professionals agree on the ranking of the significance of different elements in a patient trajectory. We did, however, identify certain disparities. The patients rate relational aspects higher, for example, while the professionals rate patient engagement higher. Moreover, we found a difference in the significance of case notes being readily comprehensible. This is rated significantly higher by the patients than by the professionals.
This means that it is important for each patient to be asked what matters most to them in order that care and treatment may be informed by patient preferences and needs, rather than professional assumptions.