Are patients more satisfied when they receive a prescription? : the effect of patient expectations in general practice
Engelsk titel: Are patients more satisfied when they receive a prescription? : the effect of patient expectations in general practice
Författare:
Himmel, Wolfgang
;
Lippert-Urbanke, Elke
;
Kochen, Michael M.
Språk: Eng
Antal referenser: 22
Dokumenttyp:
Artikel
UI-nummer: 57887
Sammanfattning
The objective was to test the hypotheses that patient expectations are a driving force in drug prescribing and that fulfilment of expectations is followed by higher satisfaction. Ten general practitioners in Göttingen, Germany, and 185 randomly addressed patients were surveyed. As fulfilment of expectations was not associated with higher satisfaction, physicians need not necessarily worry that patients will change their doctor if he or she refuses a pharmacologically dubious prescription.