Quality attributes of home help services in Sweden and Canada : a consumer view
Engelsk titel: Quality attributes of home help services in Sweden and Canada : a consumer view
Författare:
Samuelsson, Gillis
;
Brink, Satya
Språk: Eng
Antal referenser: 14
Dokumenttyp:
Artikel
UI-nummer: 57973
Sammanfattning
The quality of home help services in Sweden and Canada is the subject of this study. In Sweden, continuity and personal suitability were the most important general quality attributes followed by personal relationship, times/availability and influence. The Canadian sample ranked personal suitability and the time/availability variables as the most important quality attributes followed by influence, continuity and personal relationship.