Engelsk titel: The monolingual Sami population is less satisfied with the primary health care
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Författare:
Nystad T
;
Melhus M
;
Lund E
Email: tove.nystad@ism.uit.no
Språk: Nor
Antal referenser: 7
Dokumenttyp:
Artikel
UI-nummer: 06031877
Sammanfattning
BACKGROUND : The purpose of this study was to describe patient satisfaction in general practice among the Sámi monolingual population, as compared with the Norwegian population.
MATERIAL AND METHODS : The data was collected in 2002-2004 through a health survey in communities with Sámi and Norwegian population, SAMINOR. The analyses included 15,612 men and women between 36 and 79 years, with a response rate of 60.1%. The questionnaire included questions about patients' satisfaction with primary care and what language they spoke at home.
RESULTS : The monolingual Sámi population was less satisfied with the primary health care than the Norwegian population, RR 2.4 (95% CI 2.1-2.7) and also less satisfied with the physicians' language skills, RR 5.8 (95% CI 4.8-7.0). Frequent misunderstandings between the physician and the patient based on language difficulty were also reported, RR 3.8 (95% CI 3.3-4.3). In addition, approximately one third of the Sámi did not want to have an interpreter in on the consultation.
INTERPRETATION : These results indicated that physicians' knowledge of the Sámi language is important for patient satisfaction in this region.