Selvpsykologiske tilnaerminger til utfordringer i brukermedvirkningsrelasjoner. - En kvalitativ
studie blant psykisk helsearbeidere
Engelsk titel: A self psychological perspective on challenges and approaches in professional interactions with
service users. - A qualitative interview of mental health workers
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Författare:
Myklebust, Kjellaug K
;
Björkly, Stål
Email: kjellaug.myklebust@himolde.no
Språk: Nor
Antal referenser: 31
Dokumenttyp:
Artikel
UI-nummer: 11103754
Sammanfattning
Research exploring users´ and professionals´ experiences of user participation in practice is not extensive and so far findings appear inconclusive.
This study aimed to generate knowledge about how mental health workers perceive user participation in challenging interactions.
Data were collected from qualitative interviews with mental health workers in Norwegian community services. Vignettes describing challenging
situations were used in the interviews in order to elicit reflections pertaining to user participation. Kvale’s phenomenological- hermeneutical
method was employed to analyze interview data according to his three levels of interpretation: 1) self-understanding, 2) critical
"common sense" understanding, and 3) theoretical understanding. Self-psychology was used to interpret data at the third level. The informants
emphasized three main strategies to secure user participation: Workingtowards the user’s goals, facilitating flexible communication and
enhancing a good relationship. Still, informants perceived the challenging interactions as either being dominated by the user or the mental
health worker.This dichotomy indicates that a better understanding of the relationship and improved communication skills are required to
enhance mutual participation for user and caregiver.