Hjelpsomme relasjoner. En kvalitativ undersökelse av samarbeidet mellom brukere med
alvorlige psykiske lidelser og rusproblemer og fagpersoner i to oppsökende team
Engelsk titel: Helpful relations. A quality study about the alliance between users with serious mental health
problems and health care professionals in two outreach teams.
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Författare:
Olsö, Turid Möller
;
Almvik, Arve
;
Norvoll, Reidun
Språk: Nor
Antal referenser: 23
Dokumenttyp:
Artikel
UI-nummer: 15033473
Sammanfattning
In recent years Norway has established various types of assertive outreach teams in community
based mental health care. The article examines the importance of the quality of the alliance between
health care professionals and users in two assertive outreach teams. More specifically, we describe
the common characteristics of a good relation, pointed out by both users and professionals, and the
methods that are thought to support these relationships. The study has a qualitative design and data
was gathered through semi structured in-depth interviews of 19 professionals and 9 users. The study
concludes that helpful relationships are characterized by contact and equality, and that interaction
through everyday activities helped strengthen the working alliance. Our results confirm recent
research that highlights the importance of the quality of the relationship as a prerequisite for good
care, and the importance of the tacit knowledge used and informal work done by professionals
interacting with users.