Applying the Delphi method to generate interventions to reduce unnecessary interruptions in
clinical nursing
Engelsk titel: Applying the Delphi method to generate interventions to reduce unnecessary interruptions in
clinical nursing
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Författare:
Laustsen, Sussie
;
Brahe, Lotte
Email: sussie.laustsen@clin.au.dk
Språk: Eng
Antal referenser: 37
Dokumenttyp:
Artikel
UI-nummer: 15123861
Sammanfattning
The objective of this study was to describe a panel process of selecting interventions to reduce
unnecessary interruptions in
clinical nursing. Interruptions in nursing may jeopardise patient safety, disorganise planning, and
lead to ineffective working
procedures. The Delphi panel process may be useful to create consensus on interventions to reduce
interruptions. Using the
Delphi method, a structured group-based decision-making tool, a panel of 14 nurses agreed on
interventions to reduce
interruptions. The results showed that a consensus on reducing interruptions was reached in four
focus areas: expectations,
physical framework, work procedures, and medication room procedures. The panel process was
chosen as a means to involve
nursing staff to create consensus and ownership about interventions. Our conclusions are that the
Delphi panel process was a
feasible method of selecting multi-factorial interventions to reduce interruptions. The panel process
contributed to dialogue,
staff involvement, and competency development. Further prospective studies are needed to explore
whether these
multi-factorial interventions can reduce unnecessary interruptions and improve patient safety.