Teknologi i Samhandlingsreformen. Utfordringer ved implementering av informasjons- og kommunikasjonsteknologi i kommunehelsetjenesten
Engelsk titel: Challenges associated with the implementation of information and communication technology in municipal health services
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Författare:
Huemer, Jeanette
;
Eriksen, Liss
Email: jeanette.e.huemer@uit.no
Språk: Nor
Antal referenser: 53
Dokumenttyp:
Artikel
UI-nummer: 17030125
Sammanfattning
Background: The purpose of this study is to shed light on how the local municipalities in
Finnmark, Norway’s northernmost and largest county, has faced the challenges associated
with the implementation of information technology that was introduced with the Coordination
Reform («Samhandlingsreformen») in 2012. This reform is aimed at strengthening
cooperation between the specialist health services and the local municipality general health
services. Information technology should provide the necessary information for treatment in
the patient’s move through the various health departments and services. There is still little
research on this topic. Nurses in sixteen of the nineteen local municipalities in Finnmark
have responded to the questionnaire. Key findings: Seven categories arose: Access, impact on
effectiveness and coordination, general skills, special skills, training, organization and obstacles.
Gap between ideals and realities in local municipalities’ general health services related to
technology in their daily work, skill needs and achievement were identified. Conclusion:
Lack of expertise, user friendliness, time and finances may indicate a structural implementation
challenge, which could delay the achievement of objectives.