Tverrfaglig, sammenkoblet og allestedsnaervaerende – om implementering av velferdsteknologi i kommunale helse- og omsorgstjenester
Engelsk titel: Interdisciplinary, interconnected, and ubiquitous – What matters when implementing welfare technologies in municipal healthcare?
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Författare:
Lo, Christian
;
Waldahl, Ragnhild Holmen
;
Antonsen, Yngve
Email: clo@nforsk.no
Språk: Nor
Antal referenser: 20
Dokumenttyp:
Artikel
UI-nummer: 19050324
Sammanfattning
Municipalities are core welfare agencies in the Nordic countries, and as such have an obligation to supply their own services as well as to implement new technologies. Welfare technologies have in recent years assumed increasing importance in the Nordic countries as an important tool for innovating healthcare – as a way to improve quality as well as to achieve better cost efficiency. However, many municipalities have experienced a number of problems when implementing these technologies. In this paper, we investigate the challenges of implementing welfare technologies in municipal healthcare by exploring how the characteristics of welfare technologies cause difficulties for the people working to implement them. The analysis is based on data from four different studies carried out in Norwegian municipalities. We summarize our findings as three aggregated characteristics of welfare technologies (interdisciplinary, interconnected, and ubiquitous). We discuss how these characteristics challenge the implementation of welfare technologies and argue that recognizing and attending to these characteristics is essential for successful implementation.