Å smi et tillitsforhold - helsepersonells erfaringer om samtalens vilkår i möte med pasienter og
pårörende
Sammanfattning
This paper emphases and discusses counseling to interpret how the practitioners use judgment
and reflection in dialogues with patients and their relatives. The purpose of the study was to gain
more insight into the opportunity for the practitioners to encounter patients and their families within
the hospital, and how the practitioners judgment are expressed when they counseling the patients
and their next of kin. Data was collected using twenty papers from students undergoing the study
program at master level "Honours in Health Pedagogy", 30 ECTS, in Northern Norway. Qualitative
content analysis where reducing, grouping and abstracting the text is used to achieve main themes.
The practitioners’ experiences from practicing counseling and dialogue with patients and their
relatives represent three following perspectives. It’s a challenge to find a room with possibility for
confidentiality. The practitioners also experience not having time enough for counseling, based on
dialogues. The practitioners say the encounter and counseling is often behind the screen or in the
corridor. According to the practitioners you need to forge a relation based on trust. The practitioners
value the skills of judgment, but at the same time they experience the burden of judgment.